Privacy policy
At FootballMart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, or contact us.
By using our website, you agree to the terms of this Privacy Policy.
Contact Email: footballmart2021@gmail.com
1) Information We Collect
When you visit or shop at FootballMart, we may collect the following types of information:
A. Information you provide
- Name, billing/shipping address
- Phone number, email address
- Order details and any messages you send us (support/queries/customization notes)
B. Order & payment information
- Payment status/confirmation details from payment gateways
- Note: We do not store your full card details. Payments are processed securely by payment providers.
C. Automatically collected information
- Device information (browser, IP address, time zone)
- Website usage data (pages viewed, clicks, session info)
- Cookies and similar tracking technologies
2) How We Use Your Information
We use your information to:
- Process and fulfill orders, shipping, returns/replacements
- Communicate order updates and provide customer support
- Improve our store experience, product offerings, and customer servicePrevent fraud and maintain website security
- Send offers/updates (you can opt out anytime)
3) Shopify Platform Data Processing
FootballMart is hosted on Shopify, which provides the e-commerce platform that allows us to sell products and services. Your data may be processed through Shopify systems to enable checkout, payments, store analytics, fraud prevention, and order fulfillment features. Shopify also uses cookies and similar technologies as part of providing Shopify-powered services.
4) Sharing Your Information
We do not sell your personal information.
We may share limited information only as needed to run our business and fulfill your order, such as:
- Courier/Delivery partners: name, address, phone (for delivery)
- Payment gateways: to process payments securely
- Service providers/vendors: printing/packaging/tech support tools (only necessary details)
- Analytics/marketing tools (if enabled): to understand store performance and improve ads/campaigns
All third parties are expected to use the information only for the service they provide to us.
5) Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core store functions (cart, checkout, security)
- Remember preferences and improve user experience
- Understand traffic and performance (analytics)
You can control cookies through your browser settings. Shopify also provides customer privacy settings and tools (like cookie banners / opt-out pages) depending on your configuration.
6) Data Security
We take reasonable steps to protect your personal information. However, no online platform can guarantee 100% security. Please keep your account login details confidential.
7) Data Retention
We keep personal information only as long as necessary to:
- Complete transactions and provide support
- Maintain business records
- Meet legal/tax requirements
- After that, we securely delete or anonymize it where possible.
8) Your Choices
You can:
- Request access/correction of your basic account details
- Unsubscribe from marketing communication anytime
- Contact us to raise privacy-related queries
Email: footballmart2021@gmail.com
9) Third-Party Links
Our store may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies separately.
10) Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page.